Terms of Service

1. Eligibility & Account Types

SchoolPay Lite is designed for private schools operating in Nigeria. The following account types are available:

• School Owner: registers the school, manages billing and subscription, and has full control over all school data and settings.
• Principal: manages academic and administrative operations. Fee access is controlled by the school owner.
• Finance Staff: manages fees, approves payments, and handles fee credits and reversions.
• Teacher: manages classes, homework, exams, and attendance for assigned subjects and classes.
• Student: views assignments, takes computer-based exams, and uses the AI Study Assistant.
• Parent/Guardian: views fee balances, makes payments, and monitors their child’s academic progress.

School owners must be at least 18 years old and authorised to represent the school. Student and parent accounts are created by the school. By creating a school account, the owner confirms they have authority to bind the school to these Terms.

2. Subscription & Billing

Free trial

New schools receive a 14-day free trial with full access to the platform. No payment information is required during the trial. The trial begins on the day the school account is created.

Paid plans

After the trial, schools must subscribe to a paid plan to continue using the Service. Plan pricing is based on pupil count and is billed monthly. Pricing details are displayed on the homepage and in the registration flow. We do not change pricing for existing subscribers without prior notice.

Grace period & suspension

If a subscription payment is not received by the renewal date, the school enters a 7-day grace period during which the Service remains fully accessible. After the grace period, the account is suspended — access is restricted but all data is preserved. The school can restore full access at any time by resuming payment. We do not delete school data due to non-payment.

Payments

Subscription and school fee payments are processed by Paystack. All payments are made in Nigerian Naira (₦). Refunds, where applicable, are processed at Paystack’s discretion according to their refund policy. Overpayments on school fees are recorded as fee credits that can be applied to future invoices.

Price changes

We may adjust pricing for new subscribers at any time. Existing subscribers will be notified at least 30 days before any price increase takes effect. Founding School Program members retain their locked pricing for the duration of the program.

3. Acceptable Use

You agree not to:

• Use the Service to process payments for illegal activities or in violation of Nigerian law.
• Attempt to access another school’s data or circumvent the platform’s role-based access controls.
• Upload content that is defamatory, obscene, or infringes on intellectual property rights.
• Share account credentials with unauthorised individuals or allow unauthorised access to the Service.
• Use the AI Study Assistant to generate content that is harmful, misleading, or inappropriate for an educational setting.
• Attempt to reverse-engineer, decompile, or otherwise extract the Service’s source code or proprietary algorithms.

4. Data & Privacy

The school is the data controller for all pupil records, parent contact details, and academic data entered into the Service. Avenix Labs is the data processor. We process data on the school’s instructions in accordance with our Privacy Policy.

Schools are responsible for obtaining any necessary consents from parents and guardians before entering pupil data into the platform, including consent for the AI Study Assistant where applicable.

5. AI Study Assistant

The AI Study Assistant uses Google Gemini to provide study help to students. The assistant is designed to support learning — it is not a substitute for teacher instruction. AI-generated responses may contain errors; students should verify information with their teachers. Schools can disable the AI Study Assistant for individual students or school-wide at any time.

6. Computer-Based Testing (CBT)

Schools use the CBT module to create and administer exams. Exam questions, correct answers, and grading logic are stored server-side and are not exposed to students before submission. The Service enforces exam time limits and prevents access to exams outside of scheduled windows. Schools are responsible for ensuring exam content does not infringe third-party copyright.

7. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. Scheduled maintenance is performed during low-usage hours. We are not liable for downtime caused by factors beyond our control, including but not limited to internet service provider outages, Paystack downtime, or Supabase infrastructure incidents.

8. Intellectual Property

The Service, including its design, code, branding, and features, is the property of Avenix Labs. Schools retain ownership of all data they enter into the platform (pupil records, fee structures, exam content, etc.). We do not claim ownership of school data.

9. Account Termination

Schools may close their account at any time by contacting us. Upon termination, we will export and provide the school’s data in a portable format upon request, then delete all data within 30 days (except where retention is required by law).

We reserve the right to suspend or terminate accounts that violate these Terms, fail to maintain an active subscription after the grace period, or pose a security risk to the platform or other users.

10. Limitation of Liability

To the maximum extent permitted by Nigerian law, Avenix Labs shall not be liable for indirect, incidental, or consequential damages arising from the use of the Service, including loss of data, loss of revenue, or business interruption. Our total liability for any claim arising from the Service is limited to the total subscription fees paid by the school in the 12 months preceding the claim.

We are not responsible for the accuracy of pupil data entered by schools, the correctness of AI-generated study assistance, or the outcome of payment disputes between schools and parents (which are subject to Paystack’s dispute resolution process).

11. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes arising from these Terms or the use of the Service shall be resolved in the courts of Nigeria, unless alternative dispute resolution is mutually agreed.

12. Changes to These Terms

We may update these Terms from time to time. Material changes will be notified to school owners via email at least 30 days before taking effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

13. Contact

For questions about these Terms: